Communication Behaviors and Organizational Culture Research Paper

Communication Behaviors and Organizational Culture - Research Paper Example The two factors can apply individually or intertwine in an organization. In this context, organizational performance may refer to levels of customer satisfaction, quality, and quantity in production, sustainability, motivation, and compliance to set standards. Moreover, communication in the workplace is very fundamental since it defines how different stakeholders relate to an organization. On the other hand, organizational culture derives a lot of significance in an organization in that it defines the uniqueness of operations in the workplace. Notably, there can be an interface between communication behaviors and organizational culture since the design and implementation of organizational culture is the mandate of the same management. At the same time, the interface of communication behaviors among the managers and organizational culture can have subtle effects on the organization and its performance. This leads us to the research question, which seeks to establish how communication behaviors, organization culture, and their interface affect organizational performance. ... Organizational communication measures the levels of transmitting information about the organization from the organization to the stakeholders. It has the direct and indirect influence on organizational performance (Garnett et al, 2008). Notably, communication applies to all stakeholders in an organization. Indeed, there are two types of communication in an organization, which includes internal organizational communication and external organizational communication (Rho, 2009). Specifically, internal organizational communication may be horizontal, downward, or upward depending on the source and recipient of information. Downward communication is the most dominant and it involves the flow of information from the management to the subordinates. The information in this communication relates to job instruction, orders, job description, organizational goals, and company policies (Rho, 2009). Effective downward communication ensures that employees understand and adhere to the objectives, mis sion, and overall strategy of an organization thus improving its performance. Indeed, employees will seek to perform to the organization directives thus ensuring productivity that will reflect the organization’s aims, which will guarantee customer satisfaction and increased returns. On the other hand, upward communication refers to the flow of information from the subordinates to the management. Such information relates to work progress, challenges, opportunities, recommendations, aspects of other competitors, and feelings about the organization and the management (Rho, 2009).  Ã‚